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Phone and voice mail systems can be pretty costly, even for companies with a low number of users. Before investing in any type of phone system or voice mail system, you need to estimate how much your com

According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product

pany is likely to expand over the next few years. Failure to do this could cost you or your company a lot of money in upgrade and restructuring costs further down the road. It is better and cheaper to p

; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

Examples of combination products may in

lan and allow for expansion at an early stage, than wait until it is too late.

If you plan to remain under ten users then I would recommend you invest in a KSU-less system. Basically these look like nor

lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

mal phones that carry all the technology and software needed to run a small phone system of up to four lines and eight to twelve extensions. These systems offer many of the features that a full PBX phone

here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe

system offers. Be sure to check with your supplier what features are available on these types of phone systems.

These systems are relatively cheap compared to other types of phone systems. They are al

d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

Combination pro

o easy to install, so can be quickly re-located to another location. This type of phone system usually comes as a boxed product that is installed by you, and carries a manufacturer’s warranty. You will

ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc

have to make enquiries with your vendor as to the level of after sales support that is available. You may find it is much less than if you had purchased a larger more expensive system.

One major disadva

easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi

ntage of KSU-less phone systems, is that they cannot integrate a separate voice mail system. If you do choose to purchase one of these KSU-less phone systems, then you will have to use a voice mail servi

nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically

ce that is offered by your telephone company.

If you decide that you must have a fully featured voice mail system, and can confidently predict your company will expand beyond ten users within next few sh

and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ

ort years, then you will be better off investing in a proper fully featured KSU phone system. These systems are typical in companies with around forty users. Some suppliers may recommend installing some

ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi

hing called a Hybrid phone system. These systems are ideal for small to mid sized companies of about fifty to a hundred employees, and offer many of the features much larger PBX systems offer.

Below is

ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

Following aspects would a

a check list for when you are selecting a new phone and voice mail system and supplier:

1. Try to estimate how much your company will grow in the next three to five years. Look at how many lines and ext

dd to the challenges in developing combination products:

Which markets to tap where the combination products can do fairly well?
Which combination prod

ensions you have at the moment and decide how many your company may require in the future.

2. Contact potential suppliers, and arrange an appointment with them for a full demonstration. A number of thes

cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin

e can be sourced off the internet or through your local business pages. This will also give them a good opportunity to have a look at you and evaluate your potential requirements. Remember to ask them a

tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen

bout their experience and if necessary ask for referrals. You could even ask to see a system they have recently installed.

3. Make sure you decide on a rough budget for your proposed new telephone and v

t?

As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel

ice mail system. Ask around other businesses of similar size, what they have invested in their systems.

4. When potential suppliers provide you with a quote for your new phone system, go through them ca

ping new procedures for reviewing their safety, efficacy and quality.

Professional from academic institutions, pharmaceutical industries, health care indust

refully, ensuring they include all of the requirements your business will need. These may include extras like; Voice mail, additional handsets, call handling software, automated attendants, service level

y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

agreements (SLA’s) and any other additional features.

5. Once you have decided on one or two suppliers, it is time to get them back round. Remember, they want your business. Bearing in mind the budget

.

As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de

you decided earlier, make your decision based upon not only price, but which supplier you think can provide your company with the best service before, during and after the installation of your new phone

elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

Companies that provide selfless information through particip

and voice mail system. Any good potential supplier will be more than happy to answer any questions you may have about the phone system they intend to supply and install for you.

Thanks for reading

Jaso

tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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